About ONIQ

ONIQ is a fast-paced and agile company, actively pursuing its mission to transform manufacturing for a sustainable and efficient future. Our Production Excellence Software IQA combines deep expertise in production management and lean methodologies with state-of-the-art technology in AI, process mining, and data analytics. This enables us to support industrial customers in making their production processes more efficient and sustainable, helping them remain competitive in challenging times.
A highly motivated team defines ONIQ's entrepreneurial spirit; we take responsibility and are passionate about our mission and product. This, combined with a commitment to innovative and visionary thinking, has enabled ONIQ to create a whole new software category for lean and green manufacturing with our product IQA. Besides software, culture plays a fundamental role at ONIQ too. We are strongly committed to diversity and our company culture, fostering an environment of authenticity, integrity, and respect.

What you will do

You will manage and take responsibility for the customer journey of our Software IQA from beginning to end leveraging your background in production management and your keen sense of customer needs. As a Revenue Operations Manager, your goal is to redefine how lean manufacturing is implemented and executed for each of our clients in the future. You will:

• Manage the client relationship for the entire customer journey with IQA, from lead generation through the pilot phase to roll-out and live operation actively improving production processes and delivering impact
• Manage your Customer Success Teams independently to onboard the customers, and convert them to Software-as-a-Service subscriptions, enabling the go-live and ongoing operations of IQA 
• Use your know-how of production processes and your understanding of the customer’s pain points to identify how IQA can become a major value driver for the customer
• Build strong and trusted relationships with customers ranging from SMEs to large enterprises and Production Managers to C-Level Executives both in the DACH region and internationally
• Promote IQA by showcasing the software at customer meetings or industry events
• Contributing to ONIQ’s product strategy by actively gathering client feedback and requirements ensuring our solution remains responsive to client needs and market trends
• Manage your Customer Success Teams consisting of Value Engineers and Solution Architects while serving as the overarching point of contact for the customer

What we expect from you

• Strong relationship-building skills, outgoing and communicative personality
• Entrepreneurial mindset and enthusiasm to drive the transformation to sustainable manufacturing with our digital solution IQA
• Ability to understand the most pressing customer issues in production and to present our matching solutions
• Strong customer and sales focus to achieve the best results both for the customer and ONIQ
• Master’s degree in Mechanical Engineering or related field
• Several years of experience working in production management, lean manufacturing, operational excellence, or similar
• Experience with B2B SaaS products is a bonus
• Excellent language skills (English and German C1)
• Willingness to travel for customer meetings or industry events (typically 2-4 meetings per month)

What we offer

• We work differently - we highly value transparency, integrity and authenticity. We trust and respect each other, which leads to a very collaborative working environment where we ensure that everyone can contribute ideas and decisions are made based on competency.
• We are agile and fast paced, you will have the opportunity to take on as much responsibility as you want to and go beyond your job description to push your personal and our progress. 
• We truly care about work culture and make it a priority by regularly spending time reflecting on our teamwork, by actively committing work time to keep our strong team spirit and by incorporating activities into the workday to create balance.
• We embrace diversity with our team encompassing team members from seven nationalities and over 40% female representation (with the clear ambition to reach 50%), including a female CEO among the founders.
• We contribute to fighting climate change by helping our industrial manufacturing customers reduce their carbon emissions with our products, by being aware of our own environmental impact and by being carbon neutral as a company.
• All other benefits that make work more pleasant like flexible hours, part-time options, possibility to work remote, regular team events and offsites, 30 days PTO, weekly yoga sessions etc.

How to apply

We'd love for you to apply even if your experience doesn't precisely match the job description. Please use our job portal for your application, we are looking forward to hearing from you! If you have any questions, please contact us at jobs@oniq.com.

About us

Learn more about ONIQ at https://www.oniq.com/.